Terms and conditions for RUST-BE-GONE INTERNATIONAL ApS

 

RUST-BE-GONE INTERNATIONAL ApS
Løgumklostervej 16
6200 Aabenraa
TEL: +4571 99 50 00
CVR: 35038256

 

 

Payment

RUST-BE-GONE INTERNATIONAL ApS receives online payments with Dankort, Visa / Dankort, Visa.

Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated in your order.

All amounts on the website include VAT.
The website uses the following currencies for pricing:
Denmark – Danish Kroner – DKK
Other countries – EURO – EUR

RUST-BE-GONE INTERNATIONAL ApS uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and can not be read by other outsiders.

RUST-BE-GONE INTERNATIONAL ApS ‘own website also uses encryption with SSL protocol.

 

 

Delivery

The delivery time for your order in Denmark is 1-3 working days.
For other countries, the delivery time is 3-7 working days.

RUST-BE-GONE INTERNATIONAL ApS ships goods with the following: GLS Pakkeshop, GLS Privat, GLS Erhverv and Post Nord.

You will be able to choose between having the package sent “without delivery” or “with delivery”.

You will always receive a track and trace no. so you can track your package, from our warehouse and home to you.

 

 

Right of withdrawal

There is a 14-day full right of return on items purchased on the website unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

You will bear any return costs yourself.

Requests for cancellation must be notified to us no later than 14 after delivery and be received by us no later than 14 days after we have been informed of your use of the right of withdrawal.

Requests for the use of the right of withdrawal must be sent by e-mail service@rustbegone.dk The notice must clearly state your wish to exercise the right of withdrawal.

 

 

The condition of the item upon return

You are liable for the deterioration of the value of the item, which is due to handling other than what is necessary to determine the item’s nature, properties and function. This means that you must try the item in the same way as if you were shopping in a physical store.

If the item has been tested in addition to what is described above, it is considered used and of impaired value. This means that if you cancel the purchase, you will receive a small part or none of the purchase amount back. it is up to RUST-BE-GONE INTERNATIONAL ApS to assess the condition of the item.

 

 

Right of complaint

There is a 2-year right to make a complaint about products in accordance with the Danish Sales Act. The right to make a complaint applies to all defects in material and workmanship.

Complaint regarding. Defective situation must be reported to RUST-BE-GONE INTERNATIONAL ApS within a reasonable time after receipt. Here, max. two months as a reasonable time, unless otherwise agreed. We reimburse reasonable shipping costs in connection with complaints.

The complaint is waived by incorrect or unusual operation of the product.

RUST-BE-GONE INTERNATIONAL ApS covers the return costs to a reasonable extent.

Upon return, contact the company:

RUST-BE-GONE INTERNATIONAL ApS
Løgumklostervej 16

TEL: +4571 99 50 00

Complaints are received does not if these are sent on COD.

 

 

Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others, they are only registered in our customer directory. You can have your information deleted at any time.

In order for you to enter into an agreement with RUST-BE-GONE INTERNATIONAL ApS, we need the following information:
. Name
. Address
. Phone number
. Email address

We register your personal information for the purpose of being able to deliver the item to you.

The personal information is registered with RUST-BE-GONE INTERNATIONAL ApS and stored for up to five years, after which the information is deleted.

When personal information is collected via our website, we ensure that it is always done by giving your express consent, so that you are informed of exactly what information is collected and why.

The director and the employees of RUST-BE-GONE INTERNATIONAL ApS have access to the information that is registered about you.

The data responsible for RUST-BE-GONE INTERNATIONAL ApS is: Henrik Pultz Jørgensen

We do not store and transmit customer information encrypted.

As registered with RUST-BE-GONE INTERNATIONAL ApS, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. You have these rights according to the Personal Data Act and inquiries in connection with this are directed to service@rustbegone.dk.

Cookies
At https://www.rustbegone.dk cookies are used for the purpose of optimizing the website and its functionality, and thus making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy .

Log statistics
We use a log statistic on https://www.rustbegone.dk, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website it is abandoned, etc.

The log statistics are only used for the purpose of optimizing RUST-BE-GONE INTERNATIONAL ApS ‘website.

 

 

Consumer protection

Read more about your protection as a consumer when you buy via a PensoPay payment solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

 

 

Opportunities for appeal

Complaints about products can be sent to:

The Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For EU citizens outside the EU, complaints must be sent via the EU Commission’s online complaint platform.
ec.europa.eu

In the event of a complaint, our email address must be stated: service@rustbegone.dk as well as the website you bought the item on.